1. Who We Are
Robinson Chiropractic and Wellness Center
Washington, PA
Email: Info@RobinsonChiropracticCenter.com
This website address is: https://www.robinsonchiropracticcenter.com (or your correct domain).
2. Information We Collect
Information You Provide Directly
We may collect the following when you interact with us:
- Name, email address, phone number
- Appointment or consultation requests
- Messages submitted via contact forms
- Wellness assessments or program inquiries
- Newsletter or educational content sign-ups
- Any information voluntarily shared through forms
Note: Do not submit protected health information (PHI) through website forms. PHI should only be shared through secure, HIPAA-compliant systems or directly with our staff.
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages viewed and time spent
- Referral links
- Cookies
- General site analytics
Tools that may collect this data include:
- Google Analytics
- Meta/Facebook Pixel
- Website hosting analytics
- CRM or scheduling software (if connected)
3. Cookies
We use cookies to enhance user experience, remember preferences, and understand how visitors interact with our site. Some cookies last until you close your browser; others may remain for up to one year.
4. Embedded Content From Other Websites
Articles or pages on this site may include embedded content (videos, images, articles). Embedded content behaves exactly as if you visited the originating website.
These sites may:
- Collect data
- Use cookies
- Track your interaction
- Monitor engagement if you are logged into their platform
5. How We Use Your Information
We use your information to:
- Respond to inquiries and appointment requests
- Communicate regarding scheduled visits
- Send requested materials or updates
- Provide wellness education and resources
- Improve website performance
- Ensure security and prevent fraud
- Deliver optional marketing or newsletters (only with consent)
- Deliver transactional and care-related communications, including SMS messages, when consent is provided
You may unsubscribe from marketing emails anytime.
Marketing communications, including text messages, are only sent when explicit consent is provided, and consent may be withdrawn at any time.
6. SMS and Text Messaging Communications
If you provide your mobile phone number and consent, Robinson Chiropractic and Wellness Center may send you text messages (SMS/MMS) related to your care or services. These messages may include:
- Appointment confirmations and reminders
- Scheduling updates
- Wellness assessment follow-ups
- Care-related notifications
- Optional promotional or educational messages (only if you explicitly opt in)
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at Info@RobinsonChiropracticCenter.com.
Consent to receive text messages is not required to receive care or services.
7. How We Share Your Information
We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared or sold for marketing or promotional use.
We may share limited information with trusted third-party providers that help us operate our business, including:
- Website hosting services
- Email communication platforms
- Scheduling or CRM providers
- Analytics tools
- Payment processors (if applicable)
These third parties are required to use your information only as necessary to provide services to our practice.
8. How Long We Retain Your Data
If you submit a form or comment, the information and metadata may be retained indefinitely to support our administrative, legal, and operational needs.
If you register for services through integrated systems, your data may be retained according to our regulatory obligations.
9. Your Rights Over Your Data
You may request to:
- Access the personal data we hold
- Correct or update your information
- Request deletion (unless required for legal or operational purposes)
- Withdraw consent for marketing communications
- Request an exported file of the personal information you’ve provided
To exercise these rights, contact us at Info@RobinsonChiropracticCenter.com.
10. Data for Children
Our website is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.
11. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your personal information. While no method of transmission is completely secure, we follow industry-standard practices to reduce risk.
12. HIPAA Disclaimer
Although we take reasonable steps to protect information submitted through the website, online forms are not intended for transmitting Protected Health Information (PHI).
PHI should only be shared through secure, HIPAA-compliant systems or discussed directly with our staff.
13. Where Your Data Is Sent
Visitor data, including contact form submissions, may be processed by automated spam detection services and essential security tools used by our hosting provider and site management systems.
14. Updates to This Policy
This Privacy Policy may be updated periodically. Revised versions will be posted to this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy or your data, please contact:
Robinson Chiropractic and Wellness Center
Email: Info@RobinsonChiropracticCenter.com
Phone: {{Insert Phone Number}}
Washington, PA
